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"The people who cast the votes don't decide an election; the people who COUNT the votes do." -- Joseph Stalin

Thursday, December 20, 2007

Got Traffic? Now What?

Customer Service

Most internet marketers actually give lip service to real customer service. This is the MOST IMPORTANT aspect of running a successful business and most business owners really have no clue as to how to follow up with their customers. They spend countless hours on SEO Optimization, Google Keyword analysis, etc., in an effort to drive traffic to their website. Now. let's say the effort was successful. It's one thing to drive traffic to your site and even to make a sale, but now what do you do? How do you keep your customers coming back again and again? How do you obtain their LOYALTY?

The very best way is NOT through follow-up emails and autoresponders. There is NOTHING like personal contact and we use a Contact Manager that reminds us when to follow up with our customers. Here is an example:

SendOutCards offers a simple and professional way for businesses to follow-up with their customers, vendors and associates. A customer that feels appreciated will continue to do business with you. They will also refer others to you. At SendOutCards, you can create campaigns that will automatically send out Thank You Cards, Birthday Cards, Holiday Cards, and Promotional Postcards via US Mail. No spam, no email filters, and PERSONAL CONTACT.

• Customized Greeting Cards and Postcards •

You can customize your business cards with your own logos, photos, or designs. For a nominal fee, SendOutCards will create and set-up your own custom card. With this, a business can choose between their own custom cards, or have the flexibility of using any of the cards already available in SendOutCards main card catalog.

• Personalization •

With the assistance of your SendOutCards representative, you can have a campaign set-up for your business in just minutes. You can even personalize each piece within a day of its scheduled time to go out. You can have custom greeting cards and postcards made for your business; this lets your customer recognize you.

Example: Let's say you sell insurance. You decide that when someone buys a policy from you, you will send a pre-scheduled campaign of cards to your new customer. You will first send a Thank You Card, then a Birthday Card will be scheduled, A Holiday card will be scheduled and an Anniversary of Policy postcard will be scheduled that promotes new products that you offer. The system will automatically do this for you.

In addition, you can look up a customer's name at any time, click on a card that is scheduled to go out, click on that card and customize your message to that customer at any time.

The Contact Manager alone is worth its weight in gold. We use this program and believe in it strongly. There is a cost of $395 for the full Distributor package, and, best of all, this is a network marketing program that, in itself, can provide income for you. This program can elevate your business to one that provides World Class Customer Service. Click Here to see a Sample Real Estate Campaign.

Send out a few FREE Greeting Cards: SEND OUT CARDS.

Getting customers is one thing -- keeping them is another. Here's to Your Success!

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